To do this, please go to File > Account Settings > Account Settings. What's more, in case there was a corrupted data file, we could also recreate OST file to see the result. Please check whether this is the case for you. Reads mail directly from server so that you may find messages disappearing as they were downloaded to another device. Set the “Mail to keep offline” to All.īesides, have you configured this account on multiple devices? Such as phone? If this account was set as a POP account on another device, it will download messages from server to local folders and then messages are deleted from server. Go to File > Account Settings > Account Settings.ģ. Please check the following option to see if issue continues.ġ. Does this account work properly on the web mail?
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